Question Help Center
Do your products support OEM or ODM services?
We fully support OEM/ODM services and have customized and delivered more than 5,000 units to customers in 16 countries around the world, with a repurchase rate of 78%. Please send specific inquiries to Paul@luofit.com
How to become an agent or distributor of your products?
We welcome dealers and agents from all over the world. Just send your inquiry to Paul@luofit.com and we will get back to you within 24 hours.
How long does your delivery time take?
Within 7-15 working days after receiving advance payment (according to demand and quantity)
Is there any installation and usage guidance service?
We will provide professional installation and operation instructions and video tutorials to help. And our specialists will provide you with service guidance!
How long does your after-sales service last? What is the after-sales service process?
1-year warranty and lifetime online after-sales service.
If there are any problems with the product, we will provide free remote troubleshooting services. You only need to send a description of the problem or pictures/videos to Paul@luofit.com Our international professional after-sales engineers will reply and answer questions within 24 hours.
How to place an order?
Please click Contact Us on the website or send the email directly to Paul@luofit.com The specialist will reply to you within 24 hours.
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No matter what questions, needs or cooperation intentions you have, we will provide you with support and answers as soon as possible.
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Have more questions or need personalized assistance? Our professional team is always ready to provide you with fast, accurate answers and full technical support.
Contact Info
Location
- No. 106, Ma Jiapu, Fengtai District, Beijing, China